This Privacy Policy describes how OriginFlow (“OriginFlow,” “we,” “our,” or “us”) collects, uses, discloses, and protects your personal information when you access or use our website https://originflow.ai (the “Site”) and any related products, platforms, or services (collectively, the “Services”).

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

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1. Information We Collect

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1.1 Information You Provide

We may collect personal information that you voluntarily provide, including but not limited to:

• Name, email address, phone number, and contact details

• Company name, job title, and professional affiliation

• Account registration information and authentication credentials

• Communications with us, including inquiries, feedback, and support requests

• Any other information you choose to submit through forms, uploads, or interactions with the Services

1.2 Information Collected Automatically

When you access or use the Site, we may automatically collect certain technical and usage information, such as:

• IP address, device identifiers, browser type, operating system

• Access times, pages viewed, links clicked, and referring URLs

• Log files, cookies, web beacons, and similar tracking technologies

• Interaction data related to product usage, performance metrics, and diagnostic information

1.3 Information from Third Parties

We may receive information from third-party sources, including:

• Identity or profile information from social login providers (if you authorize such access)

• Analytics, cloud infrastructure, or integration partners

• Publicly available sources or business partners, where permitted by law

2. How We Use Your Information

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We use the information we collect for purposes including:

• Providing, operating, maintaining, and improving the Services

• Managing user accounts and facilitating authentication

• Responding to inquiries, support requests, or feedback

• Conducting analytics, research, and product development

• Sending administrative updates, security alerts, or marketing communications (where permitted by law)

• Detecting, preventing, and addressing security incidents or misuse

• Complying with legal obligations, regulatory requirements, and enforcing our terms

We process personal data based on legitimate interests, contractual necessity, consent, or legal obligations, depending on the context.

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3. Sharing and Disclosure of Information

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We do not sell your personal information. We may share information only under the following circumstances:

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3.1 Service Providers

We may share information with trusted vendors and service providers who support our operations (e.g., hosting, analytics, customer support, security). These parties are bound by confidentiality and data protection obligations.

3.2 Legal Compliance

We may disclose information where required by applicable law, regulation, legal process, or governmental request.

3.3 Business Transactions

In the event of a merger, acquisition, financing, restructuring, or sale of assets, personal information may be transferred as part of the transaction, subject to appropriate safeguards.

3.4 Protection of Rights

We may disclose information to protect the rights, property, or safety of OriginFlow, our users, or the public, as permitted by law.

4. Cookies and Tracking Technologies

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We use cookies and similar technologies to:

• Enable core functionality of the Site

• Analyze usage patterns and improve performance

• Personalize user experience

• Enhance security and fraud prevention

You may control cookies through your browser settings. Some features of the Services may not function properly if cookies are disabled.

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5. Data Security

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We implement reasonable administrative, technical, and organizational measures designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

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6. Data Retention

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We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.

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7. Children’s Privacy

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The Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we learn that such data has been collected, we will take appropriate steps to delete it.

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8. International Data Transfers

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Your information may be processed or stored in jurisdictions outside your country of residence. Where required, we implement appropriate safeguards such as Standard Contractual Clauses or equivalent mechanisms to ensure compliance with applicable data protection laws.

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9. Your Rights

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Depending on your jurisdiction, you may have rights including:

• Access to your personal data

• Correction or deletion of your data

• Objection to or restriction of processing

• Withdrawal of consent (where processing is based on consent)

• Data portability

• Filing a complaint with a data protection authority

To exercise your rights, please contact us using the information below. We may request verification of your identity before responding.

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10. Changes to This Privacy Policy

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We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date. Your continued use of the Services constitutes acceptance of the updated Policy.

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11. Contact Us

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For questions or requests regarding this Privacy Policy:

Email: support@originflow.ai

Website: https://originflow.ai

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